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Pelayanan Prima; Pedoman Penerapan Momen Kritis Pelayanan dari A sampai Z

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Buku ini membahas tentang
1. Kerangka Pikir
2. Antrian
3. Brosur
4. Gedung
5. Jaminan
6. Kotak Saran
7. Loket
8. Ruang Tunggu
9. Visi
10. Kesimpulan dan Saran

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Availability

Detail Information

Series Title

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Call Number

334.681 RAT p

Publisher

Yogyakarta : Gaja Mada University Press., 2017

Collation

viii+234 hlm; 15,5 x23 cm

Language

Indonesia

ISBN/ISSN

978-602-386-230-6

Classification

334.681

Content Type

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Media Type

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Carrier Type

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Edition

ed.1

Subject(s)

Pelayanan prima

Specific Detail Info

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Statement of Responsibility

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