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Found 1 from your keywords: subject="Psikologi Konsumen"
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cover
Strategi manajemen kepuasan pelanggan; ketahui faktor dan cara analisis loyal…
Comment Share
Asti Musman

Mengapa kepuasan pelanggan itu penting? Kepuasan pelanggan penting karena menggambarkan apakah basis pelanggan menyukai apa yang Anda lakukan atau tidak. Penelitian menunjukkan bahwa kepuasan yang tinggi menghasilkan pelanggan setia yang lebih besar dan reputasi merek yang lebih kuat. Namun, skor kepuasan pelanggan yang rendah juga penting. Hal tersebut dapat mengungkap permasalahan pelangga…

Edition
Cet. 1, agustus 2024
ISBN/ISSN
9786235150338
Collation
xii, 211 hal.; 14 x 20 cm
Series Title
-
Call Number
658.834 MUS s