Jl. Raya Pagojengan Km. 3 Paguyangan - Brebes Telp./Fax. (0289) 432032

Found 1 from your keywords: subject="Service Management"

Sort by

# Debug Box

/www/wwwroot/opac.peradaban.ac.id/lib/SearchEngine/DefaultEngine.php:610 "Search Engine Debug 🔎 🪲"

Engine Type ⚙️: "SLiMS\SearchEngine\DefaultEngine"

SQL ⚙️: array:2 [
  "count" => "select count(distinct b.biblio_id) from biblio as b left join mst_publisher as mp on b.publisher_id=mp.publisher_id left join mst_place as mpl on b.publish_place_id=mpl.place_id where b.opac_hide=0 and (b.biblio_id in(select bt.biblio_id from biblio_topic as bt left join mst_topic as mt on bt.topic_id=mt.topic_id where mt.topic like ?))"
  "query" => "select b.biblio_id, b.title, b.image, b.isbn_issn, b.publish_year, mp.publisher_name as `publisher`, mpl.place_name as `publish_place`, b.labels, b.input_date, b.edition, b.collation, b.series_title, b.call_number from biblio as b left join mst_publisher as mp on b.publisher_id=mp.publisher_id left join mst_place as mpl on b.publish_place_id=mpl.place_id where b.opac_hide=0 and (b.biblio_id in(select bt.biblio_id from biblio_topic as bt left join mst_topic as mt on bt.topic_id=mt.topic_id where mt.topic like ?)) order by b.last_update desc limit 10 offset 0"
]

Bind Value ⚒️: array:1 [
  0 => "%Service Management%"
]

Service Management; Mewujudkan layanan prima

Comment Bookmark Share

Fandy Tjiptono

buku ini mengulas topik seperti memahami dimensi dan dinamika layanan, merancang dan nenyampaikan layanan, mengukur dan mengelola kualitas layanan, menyelaraskan permintaan dan penawaran layanan dan mengelola mengukur kepuasan pelanggan. Oleh karena itu, buku ini relevan dan bermanfaat sebagai acuan bagi para praktisi dan akademisi yang menyadari pentingnya upaya membangun layanan prima dalam s…

Edition: -
ISBN/ISSN: 978-979-29-0509-0
Collation: xxii,234 hlm.; 20x28 cm
Series Title: -
Call Number: 338.47 TJI s

Availability3

Add to basket

MARC Download Cite

Filter by

Service Management; Mewujudkan layanan prima